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For Office Use Only
RMA Number
RMA Status
Method Of Return*

Items to be returned(Required)
Use + on right to add more return items.
Invoice #
Reason for return
Return Code

Please let us know any other information needed.

Custom Order Items: On custom products that are not stock items, we cannot accept cancellations or returns.

Returned Item: No product should be returned without Rovi approval and RMA number written on the outside of the box.

Any merchandise returned without a valid RMA will be subject to a $25.00 service fee. Transportation charges must be prepaid.

As stated on terms and conditions, a restocking fee of 20% or $32.00 (whichever is higher) will apply.

Return as New: All returned product must be less that 30 days from delivery date and in “undamaged and sell-able condition.”

*DISCLAIMER* : Submission of RMA and assignment of RMA number does not guarantee refund or Credit. All returns are subject to inspection upon receipt of return in which final approval for credit , refund or replacement will be at discretion of Rovi Management.

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